Workshop Exercise 2
In this exercise, let’s take a moment to think about a time when a patient negatively perceived something you said — or information you shared.
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Question 1 of 2
1. Question
Take a moment to write down a fresh way to present that information — say, about a patient’s diagnosis, prognosis or options in a more sensitive and compassionate way.
1. Say This (sensitive and compassionate way):
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 2 of 2
2. Question
Identify here the measured, fact-focused way.
2. Not That:
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
